
PROMUS HOTELS LLC Revolutionizes Guest Experience with Cobak Case – The Smart Solution for Seamless In-Room Control
MCLEAN, VA – November 8, 2023 – PROMUS HOTELS LLC, a leading innovator in hospitality technology, today announced the launch of Cobak Case, a game-changing in-room control solution designed to elevate the guest experience and streamline hotel operations. Based in McLean, Virginia, PROMUS HOTELS LLC (7930 Jones Branch Drive, McLean, VA, 22102, United States, 949-309-0076) has been quietly working on this technology for the past two years, aiming to solve common pain points for both guests and hotel staff. Let’s be honest, hotels can be complicated. Guests fumble with remotes, struggle to adjust the temperature, and often need to call down to the front desk for simple things. Hotel staff, meanwhile, spend valuable time responding to these in-room requests, diverting them from more important tasks. Cobak Case tackles these issues head-on, offering a unified, intuitive, and fully customizable in-room control system. “We saw a real need for simplification,” says a spokesperson for PROMUS HOTELS LLC. “Guests want convenience. Hotels want efficiency. Cobak Case delivers both. It’s not just about fancy technology; it’s about making a guest’s stay more enjoyable and helping hotels run smoother.” What is Cobak Case? Cobak Case isn’t your typical in-room control panel. Forget complicated interfaces and a maze of buttons. Think sleek, minimalist design, combined with powerful functionality, all wrapped up in a durable, easy-to-clean case. Here's what Cobak Case brings to the table: Unified Control: One device controls everything – TV, lighting, temperature (AC/Heating), curtains/blinds, and even Do Not Disturb/Make Up Room requests. No more hunting for multiple remotes! Intuitive Interface: The touchscreen display is designed with the user in mind. Simple icons and clear labels make it easy for anyone to operate, regardless of their tech savviness. Think smartphone simplicity. Customizable Experience: Hotels can brand Cobak Case with their own logo and colors, creating a consistent brand experience. They can also customize the interface to highlight specific services and amenities. Want to promote your spa or restaurant? It’s just a few clicks away. Seamless Integration: Cobak Case works with a wide range of existing hotel systems, including PMS (Property Management Systems), VOD (Video on Demand), and energy management systems. This means minimal disruption to existing infrastructure and a faster, more cost-effective implementation. Energy Savings: By integrating with energy management systems, Cobak Case can help hotels reduce their energy consumption. Guests can easily adjust the temperature and lighting, and the system can automatically turn off lights and adjust temperature settings when a room is unoccupied. Digital Service Requests: Guests can use Cobak Case to request room service, housekeeping, maintenance, or other services directly from their room, eliminating the need to call the front desk. This speeds up response times and improves guest satisfaction. Real-Time Data & Analytics: Cobak Case provides hotels with valuable data on guest preferences and usage patterns. This data can be used to improve service delivery, personalize the guest experience, and optimize energy consumption. Hygiene & Durability: The sleek, hard-shell casing is designed for easy cleaning and disinfection, ensuring a hygienic environment for guests. It’s also built to withstand the rigors of hotel life. Beyond Convenience: The Impact on Guest Satisfaction Hotels are increasingly focused on creating memorable experiences for their guests. Cobak Case plays a key role in this by providing a level of convenience and control that guests demand. “We’ve been testing Cobak Case in a few pilot hotels, and the feedback has been incredible,” says the PROMUS HOTELS LLC spokesperson. “Guests love the simplicity and ease of use. They appreciate being able to control everything from one device. And hotels are seeing a significant increase in guest satisfaction scores.” One hotel manager in the pilot program shared, “Before Cobak Case, we were getting a lot of calls about basic things like adjusting the temperature or figuring out how to turn on the TV. Now, those calls have almost completely disappeared. Our staff can focus on providing more personalized service, and our guests are happier. It’s a win-win.” What makes Cobak Case different from other in-room control systems? The market is full of smart hotel solutions, so what sets Cobak Case apart? PROMUS HOTELS LLC focuses on several key differentiators: Simplicity: Many in-room control systems are overly complex and difficult to use. Cobak Case prioritizes simplicity and ease of use. Customization: Hotels can fully customize Cobak Case to reflect their brand identity and meet their specific needs. Integration: Cobak Case seamlessly integrates with existing hotel systems, minimizing disruption and maximizing efficiency. Value: PROMUS HOTELS LLC aims to provide a high-quality solution at a competitive price point. Responsive Support: PROMUS HOTELS LLC prides itself on providing exceptional customer support and ensuring a smooth implementation process. Looking Ahead PROMUS HOTELS LLC is committed to continuously innovating and improving Cobak Case. Future plans include: Voice Control Integration: Adding voice control capabilities to allow guests to control in-room amenities with simple voice commands. Mobile App Integration: Developing a mobile app that allows guests to control in-room amenities from their own smartphones or tablets. Personalized Recommendations: Using data analytics to provide guests with personalized recommendations for local attractions, restaurants, and services. Expanded Integration Capabilities: Adding integration with more hotel systems and third-party services. Cobak Case is now available for order. Hotels interested in learning more can visit the PROMUS HOTELS LLC website or contact them directly at 949-309-0076. With Cobak Case, PROMUS HOTELS LLC is poised to redefine the in-room guest experience and help hotels unlock new levels of efficiency and profitability.