PROMUS HOTELS LLC Revolutionizes Guest Experience with Cobak Case – The Smart Room Solution

MCLEAN, VA – November 8, 2023 – PROMUS HOTELS LLC, a leading innovator in hospitality technology, today announced the rollout of its groundbreaking Cobak Case solution to a select group of partner hotels. Cobak Case isn’t just another in-room gadget – it’s designed to completely change how guests interact with their hotel room, making everything simpler, smarter, and more personalized. For years, hotels have been trying to figure out how to make rooms feel more modern without requiring massive, expensive renovations. PROMUS HOTELS saw a gap – a way to bring cutting-edge tech to any hotel room, regardless of age or style. That’s where Cobak Case comes in. “We’ve been working on this for a while now,” explains Sarah Chen, Head of Product Development at PROMUS HOTELS LLC. “We realized guests are used to smart homes, smart cars, smart everything. They expect that convenience when they travel. But hotels haven’t really kept up. Cobak Case bridges that gap.” What is Cobak Case? Think of Cobak Case as a central hub for everything in the room. It's a sleek, tablet-sized device that sits on the nightstand and connects to existing in-room technology, and crucially, doesn’t require ripping out all the old stuff. It’s about smart integration, not complete overhaul. “We wanted something that hotels could easily adopt without breaking the bank or needing a huge IT team,” says David Lee, CEO of PROMUS HOTELS LLC, located at 7930 Jones Branch Drive, MC Lean, VA, 22102, United States (contact: 949-309-0076). “Cobak Case is designed to be plug-and-play, as much as possible.” So, What Does it Do? A lot, actually. Here’s a breakdown of the key features: Unified Control: Guests can control everything – lights, temperature, TV, curtains – all from a single, easy-to-use interface. No more fumbling with multiple remotes or trying to figure out where the light switches are. Digital Concierge: Cobak Case gives guests instant access to hotel services. They can order room service, request housekeeping, book spa appointments, or ask for recommendations for local restaurants and attractions—all with a few taps. It’s like having a 24/7 concierge right in the room. Personalized Experience: Guests can create profiles to save their preferences – favorite temperature, preferred TV channels, even lighting settings. Cobak Case remembers these settings and automatically adjusts the room to their liking. "We want guests to feel like the room is welcoming them, anticipating their needs," Chen explains. Entertainment Hub: Guests can stream their own content from services like Netflix, Hulu, or Spotify directly onto the TV. They can also access on-demand movies and TV shows through the hotel’s existing systems. Smart Room Integration: Cobak Case can connect to other smart devices in the room, such as smart thermostats and smart locks. This allows for even more automation and control. Imagine the room automatically adjusting the temperature as the guest enters, or unlocking the door with a voice command. Real-Time Feedback: Guests can easily provide feedback to the hotel through Cobak Case. This allows hotels to address any issues quickly and improve the guest experience. Language Support: Cobak Case supports multiple languages, making it easy for guests from all over the world to use. Beyond Convenience – The Business Benefits While Cobak Case is designed to improve the guest experience, it also offers significant benefits for hotels. “We’re seeing a real impact on guest satisfaction scores,” says Lee. “Guests are loving the convenience and personalization that Cobak Case offers. They’re also more likely to use hotel services, which increases revenue.” Here’s a closer look at the business benefits: Increased Guest Satisfaction: Happy guests are repeat guests. Cobak Case helps hotels create a memorable and enjoyable experience that keeps guests coming back. Increased Revenue: By making it easier for guests to order room service, book spa appointments, and use other hotel services, Cobak Case can significantly increase revenue. Reduced Operational Costs: Cobak Case can automate many tasks, such as controlling lights and temperature, which can reduce operational costs. Enhanced Brand Image: Cobak Case positions hotels as innovative and forward-thinking, enhancing their brand image. Data Insights: The system collects data on guest preferences and usage patterns, providing valuable insights that can be used to improve the guest experience and optimize operations. Easy Implementation & Scalability: PROMUS HOTELS designed Cobak Case to be adaptable. “We understand every hotel is different," Chen states. "That’s why we built a flexible system that can be customized to meet the unique needs of each property.” Early Adopters See Positive Results Several hotels have already implemented Cobak Case, and the results have been overwhelmingly positive. "Our guests absolutely love it," says the General Manager of a boutique hotel in Miami who piloted the system. "They're raving about the convenience and ease of use. We've seen a significant increase in guest satisfaction scores and a noticeable uptick in room service orders." Another hotel manager in Las Vegas noted, “The system has streamlined our operations and allowed us to provide a more personalized experience for our guests. It’s a game-changer.” What’s Next for PROMUS HOTELS? PROMUS HOTELS LLC isn’t stopping with Cobak Case. The company is already working on new features and integrations, including voice control, facial recognition, and integration with other smart home devices. “We’re committed to constantly innovating and improving the guest experience,” says Lee. “We believe that technology can play a vital role in creating a more enjoyable and personalized stay for every guest.” PROMUS HOTELS LLC is confident that Cobak Case will become an essential part of the modern hotel room, transforming the way guests interact with their surroundings and enhancing the overall hospitality experience. For more information about Cobak Case and PROMUS HOTELS LLC, please visit [website address - would be inserted here] or contact the company at 949-309-0076.